Privacy Policy

1. Introduction

OPSio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ship operations monitoring platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account registration information (name, email, company details)
• Vessel and fleet information
• Voyage planning and monitoring data
• Financial and invoicing information
• Communications with our support team

2.2 Automatically Collected Information

When you access our platform, we automatically collect:

• Device information and IP addresses
• Browser type and version
• Usage patterns and preferences
• Log data and analytics

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing transactions and managing accounts
• Sending operational notifications and updates
• Analyzing usage to improve our platform
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law
• Third parties with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: